Privacy Policy

Personal data is all data that can be obtained personally, i.e. Name, address, e-mail, IP address or user behavior.

With regard to the terms used, such as "processing," "controller" or "data subject," reference is made to the definitions in Art. 4 GDPR. In particular, "Personal Data" means any information relating to an identified or identifiable natural person (the "data subject" or the "data subject"); a natural person who identifies directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identification or one or more specific characteristics is considered to be identifiable; which are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person (Art. 4 No. 1 GDPR).

"Processing" means any operation carried out with or without the help of automated procedures or any such series of operations related to personal data such as collection, collection, collection, organization, ordering, storage, adaptation or modification, reading, querying, use, disclosure through transmission, dissemination or any other form of provision, matching or linking, restriction, deletion or destruction (Art. 4 No. 2 GDPR).

"Responsible" (or "responsible body") is the natural or legal person, authority, institution or other body that decides alone or together with others on the purposes and means of processing personal data (Art. 4 No. 7 GDPR)

"processor" means a natural or legal person, authority, entity or other entity that processes personal data on behalf of the controller (Art. 4 No. 8 GDPR).

In particular, the terms "processing" and "personal data" are very far-reaching, so that almost every handling of data can be understood as it.
 

Content:

1 Who is responsible?

2. Is there a data protection officer?

3. Who is affected by data processing?

4. Which data do we collect from you and for what purposes or on what legal basis do we process it?

5. To whom do we transfer your data?

6. Will your data be transferred to locations outside the EU?

7. How long do we process your data?

8 What are your rights?

9. When and how can you object to data processing?

10. When and how can you withdraw your consent?

11 Where can you complain?

12. When and why is the provision of your data necessary?

13. Does automated decision-making (e.g. profiling) take place?

14. How can you contact us?

15. How do we secure our website?

16. How and why do we use Google Analytics?

17. How and why do we use Google Ads (formerly AdWords)?

18. How and why do we use Google Maps?

19. Google reCAPTCHA

20. Which social media profiles do we use?

20. What are cookies and how do we use them?

21st mailing list or newsletter

 

01. Provider and responsible person

Kanalreiniger.eu Handelsgesellschaft mbH
Zusestrasse 9
48653 Coesfeld
Germany
Phone: +49 (0) 2541 870 42 99
Email: info@kanalreiniger.eu
VAT number: DE316006372
District Court of Coesfeld HRB 17296

Managing Director: Doukas Tsesmelis

02. Is there a data protection officer?

We are not legally obliged to appoint a data protection officer.

03. Who is affected by data processing?

For example, if you visit our website or our social media profiles as an interested party, customer, supplier, service provider or other visitor, the processing of your personal data takes place within the scope of the legal regulations or this declaration. All visitors to our online presences are summarized under the term “user.”

04. What data do we collect from you and for what purposes or on what legal basis do we process it?

If you visit our website without registering or otherwise providing us with information, only the personal data that the browser you use transmits to our server will be processed. To our knowledge, the following data will then be processed, which are technically necessary to display our website and to ensure its stability and security:

• IP address of the requesting computer

• Date and time of request

• Name and URL of the retrieved file

• Access status / HTTP status code

• amount of data transferred

• Website from which the request comes (referrer URL)

• Used browser

• Operating system

If you also transmit personal data to us, e.g. in the context of a request by e-mail or via our contact form, we also process the following data:

• Inventory data (e.g. name, address)

• Contact details (e.g. e-mail address, telephone number)

• Content data (e.g. text input)

• Usage data (e.g. sites visited)

• Communication / metadata (e.g. IP addresses)

In addition, we process the following personal data for the purposes of providing contractual services, service and customer care as well as marketing / advertising, if you specify them:

• If applicable, contract data (e.g. subject matter of the contract, customer number)

• payment data (e.g. bank details)

We process your personal data when you visit our online presence for the following purposes:

• Providing the functions and contents of our online offer

• Ensuring a smooth connection to our website

• Ensuring a comfortable use of our website

• Evaluation and guarantee of system security and stability as well as general

• Security measures

• Answering any contact requests or to communicate with you

• Other administrative purposes

• Provision of contractual services

• Customer service

• Marketing / advertising

If we do not provide a specific legal basis in the context of this data protection declaration, the following applies to the processing of your personal data: The legal basis for obtaining consent results from Art. 6 para. 1 lit. a, Art. 7 GDPR. The legal basis for data processing for the fulfilment of our services and the implementation of (pre-) contractual measures as well as for the purpose of answering any inquiries is Art. 6 para. 1 lit. b GDPR. For data processing for the fulfilment of legal obligations, Art. 6 para. 1 lit. c GDPR the legal basis. Should vital interests of the data subject or another natural person require data processing, the legal basis for Art. 6 para. 1 lit. d GDPR. The data processing to safeguard our legitimate interests takes place on the basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest follows from the above-mentioned purposes of data collection.

If we disclose this to third parties in the context of the processing of your personal data, transmit it to them or otherwise grant them access to the data, this is done exclusively on the basis of a legal permission, insofar as you have consented to it, we are legally obliged to do so or on the basis of our legitimate interests. A legal permission exists in particular if the transfer of the data is necessary for the fulfilment of contractual obligations (e.g. for payment or shipping service providers). A legitimate interest may exist if we use data for direct advertising or to prevent fraud or even if you are a customer of ours. A legitimate interest may also be, for example, in the use of web or e-mail hosters, cloud providers or others. service providers exist. Such service providers are often acting as so-called processors on the basis of a corresponding contract. They are also obliged to comply with data protection regulations and to guarantee this contractually. The legal basis for such order processing relationships is Art. 28 GDPR.
 

05. To whom do we transfer your data?

Unless otherwise stated in the data protection declaration, we regularly cooperate in particular with the following recipients:

• Web hoster

• Bank

We carefully select the external service providers. In the case of order processing relationships (Art. 28 GDPR), these companies are contractually bound by our instructions and are regularly checked by us. In the case of joint responsibility (Art. 26 GDPR), there are corresponding contractual bases. Further information can be found in the following descriptions of the individual services.

The legal basis for the transfer of your personal data is mentioned above under point 04.

06. Will your data be transferred to locations outside the EU?

A transfer of your personal data to third countries (i.e. outside the EU or the EEA) or to an international organization is only exceptionally provided for in certain cases. Further information can be found in the following descriptions of the individual services.

If we process your personal data in a third country or have it processed by third parties, this will only be done if it is done to fulfil our (pre-) contractual obligations or on the basis of your consent, a legal obligation or our legitimate interests. Your personal data will only be processed in a third country if the special requirements of Art. 44 et seq. of the GDPR are met, unless there are statutory or contractual permissions in individual cases. This means that the data processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the European Union or the observance of special, recognized contractual obligations (in particular the so-called "EU standard contractual clauses").

07. How long do we process your data?

The duration of storage of your personal data is regularly measured by existing statutory retention periods (e.g. under commercial or tax law). Unless otherwise stated below, your personal data will be routinely deleted after the expiry of a possible relevant period, provided that it is no longer necessary for the fulfilment of the contract or contract initiation, we no longer have a legitimate interest in further storage and/or if you have not consented to further storage.

In Germany, there are special retention periods in the following areas:

• according to commercial law (6 years e.g. for opening balance sheets, annual financial statements, accounting documents, etc.)

• according to tax law (10 years for all tax-relevant documents)

• according to employment law (e.g. 6 months for documents of rejected applicants)
 

08. What are your rights?

With regard to the processing of your personal data, you have following rights:

• Right to information (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to object (Art. 21 GDPR)

• Right to revocation of a given consent (Art. 7 (3) GDPR)

• Right to complain (Art. 77 GDPR)

The 3 latter rights are explained in more detail below. If you have any questions about your rights, do not hesitate to contact us. The contact details can be found above in the sections on the responsible body.
 

09. When and how can you object to data processing?

If your personal data is based on legitimate interests acc. Art. 6 Abs. 1 sentence 1 lit. f GDPR, you have the right to object to data processing at any time. As a result, we may no longer continue to process your personal data for the future, unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms, or the data processing serves the assertion, exercise or defense of legal claims.

*However, the right of objection only applies if there are reasons for this that arise from your particular situation or if your objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a special situation.

If you wish to exercise your right of objection, a message to our postal address or an e-mail (see point 01) is sufficient.

10. When and how can you withdraw your consent?

You can revoke your consent at any time. As a result, we may no longer continue to process your personal data based on this consent for the future.

If you wish to exercise your right of withdrawal, a message to our postal address or an e-mail (see point 01) is sufficient.

11. Where can you complain?

With regard to the processing of your personal data by us, you have the right to complain to a data protection supervisory authority. A list of the German state data protection supervisory authorities can be found at the following address: www.bfdi.bund.de/DE/? Infothek/Addresses links/addresses_links-node.html
 

12. When and why is the provision of your data necessary?

As part of support or other requests, you provide us with your personal data (e.g. name or email address).

The provision of your personal data is partly required by law (e.g. by tax law regulations). It may also be necessary for the implementation of (pre-) contractual measures. Failure to provide your personal data would mean that the contract with you will not be concluded or that your request could not be answered.
 

For the execution of contracts or pre-contractual measures or for communication with us, the provision of the following data in particular is absolutely necessary:

• Name

• E-mail address

• telephone number (e.g. for queries or answering customer inquiries)

• Customer number (e.g. for support activities)

Unless otherwise stated in this Privacy Policy, all other information is voluntary.

13. Does automated decision-making (e.g. profiling) take place?

An automated decision including profiling does not take place.

14. How can you contact us?

You can contact us by post, telephone, e-mail or contact form. Our contact details can be found above under the information on the responsible body.

If, for example, you contact us by e-mail or via contact form, we automatically store the personal data voluntarily transmitted by you to us for the purpose of processing your request or to contact you. There is no transfer of this data to third parties.

15. How do we secure our website?

Taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different probability and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk (Art. 32 GDPR). These measures include, in particular, ensuring the confidentiality, integrity and availability of data. In addition, we have set up business processes that in particular ensure the protection of data subject rights, the deletion of data and also the reaction to data breaches. In addition, we observe the principles of data protection law, among others. Data protection through technology design and through privacy-friendly presets (privacy by design and privacy by default, Art. 25 GDPR).

On our website, we use an encrypted transmission via SSL / TLS certificate for security reasons and to protect the transmission of your personal data and other confidential content. You can see this by the fact that "https" (instead of "http") appears in the address line of your browser, as well as a lock symbol and a different color representation.

16. How and why do we use Google Analytics?

On our website we use the web analysis service Google Analytics (provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin, 4 Ireland), now part of Google Ad Manager. We use this tool to analyze and continuously improve the use of our website. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

Google Analytics uses so-called cookies, i.e. mostly text files that are stored on your device and that enable an analysis of your use of the website. The information generated by the cookie about your use of our website is usually transmitted to Google's servers in the USA and stored there. However, due to the activation of IP anonymization on our websites by means of the extension "_anonymizeIp () " extension, your IP address will be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transmitted to the Google servers in the USA and shortened there.

On our behalf, Google will use this information to evaluate your use of the Internet pages, to compile reports on website activities and to provide other services related to website usage and Internet use to us. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You can prevent the storage of cookies by setting your browser accordingly; however, we would like to point out that in this case you may not be able to fully use all functions of our website. You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser addon available at the following link: tools.google.com/dlpage/gaoptout.

In addition, or as an alternative to the browser addon, you can prevent collection by Google Analytics by clicking on the following link: javascript:gaOptout (disable Google Analytics). This sets an opt-out cookie that prevents the collection of your data during future visits to our website as long as the cookie remains on your computer.
 

For more information on Google's use of data and how to set and object, visit Google's website: "Google's use of data when using our partners" websites or apps" (www.google.com/intl/de/policies/privacy/partners), "Add data use for advertising purposes" (www.google.com/policies/technologies/ads), "Manage information that Google uses to show you advertising" (www.google.de/settings/ads) and "Determine, which advertising Google shows you" (www.google.com/ads/preferences).

17. How and why do we use Google Ads (formerly AdWords)?

On our website we use the conversion tracking of Google (provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin, 4 Ireland), now part of Google Ads. If you have reached our website by clicking on a advertisement placed by Google, a so-called cookie will be set on your device by Google Ads. These cookies have a validity period of 30 days and are not for personal identification. If you visit certain subpages of our online presence, and the cookie is still valid, we and Google may recognize that you have clicked on the ad and have been redirected to the relevant subpage. Each Ads customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Ads customers.

The information obtained through conversion cookies is used to create conversion statistics for Ads customers who have opted for conversion tracking. These customers are given the total number of users who clicked on their ad and were redirected to a site with a conversion tracking tag. However, no information is transmitted with which users can be personally identified. The legal basis for the use of Google Ads is Art. 6 para. 1 sentence 1 lit. f GDPR.

For more information about and how to handle cookies, please read the relevant section in this Privacy Policy.

If you do not want to participate in the tracking, you can refuse the necessary setting of a cookie, e.g. by means of a browser setting that generally disables the automatic setting of cookies or causes the blocking of cookies from the domain googleleadservices.com.

You may not delete the opt-out cookies as long as you do not want data collection. If this or all cookies are deleted, you must set the opt-out cookie again.

18. How and why do we use Google Maps?

We use content from Google Maps on our website to display maps and create travel plans (providers: Google Ireland Ltd., Gordon House, Barrow Street, Dublin, 4, Ireland). According to the provider, its servers are located in different countries around the world, so that data transmission to third countries cannot be ruled out. The legal basis for the use of Google Maps is Art. 6 para. 1 sentence 1 lit. f GDPR.

By visiting our website, Google receives the information that you have accessed the corresponding subpage of our online presence. In addition, certain data is transmitted, e.g. your IP address. This is done regardless of whether you have a Google user account or are logged in there. If you are logged in to your Google user account, your data will be assigned directly to your account. If you do not want such an assignment, you must log out of your Google user account. Google processes your data for the purposes of advertising, market research and/or needs-based design of its websites. Such an evaluation takes place in particular (even for non-logged-in users) for the provision of needs-based advertising and to inform other users about your activities on our website. Google also processes your personal data in the USA.

You have a right to object to this type of data processing. If you wish to exercise your right of objection, please contact Google directly. The terms of use for Google Maps can be found under "Terms of Use for Google Maps" (www.google.com/intl/de_de/help/terms_maps.html). Detailed details can be found in Google's Privacy Center "Transparency and Choice" (www.google.de/intl/de/privacy) and under the "Privacy Policy" section (www.google.de/intl/de/policies/privacy/).

 

19. Google reCAPTCHA (Google LLC)

Google reCAPTCHA is a SPAM protection service from Google LLC.

The use of reCAPTCHA is subject to Google's privacy policy and the Terms of Use.

Processed personal data: cookie; usage data.

Place of processing: United States - Privacy Policy.
 

20. Which social media profiles do we use?

We operate the following profiles in social networks in order to get in touch with the users active there and to be able to inform them about our services there. When calling up the respective networks, the respective terms and conditions apply

as well as the data protection information of the respective operators. Unless otherwise stated in our data protection declaration, the data of the users will only be processed if they contact us within the social networks, e.g. write posts on our profile pages or send us messages.

Our social media profiles:

Facebook (Privacy Policy, Joint Responsibility Agreement)

LinkedIn (Privacy Policy)

 

21. Cookies

Cookies are trackers consisting of a small data set stored in the user's browser.

22. Mailing list or newsletter

By subscribing to the mailing list or newsletter, the user's email address is added to the contact list of the persons who may receive e-mail messages with commercial or promotional information relating to this website. In addition, your email address may be added to this list if you have signed up for this website or after you have made a purchase.

Processed personal data: e-mail.

Aut O'Mattic A8C Ireland Ltd,
Grand Canal Dock,
25 Herbert PI, Dublin,
D02 AY86
Ireland

Data protection conditions: automattic.com/privacy/